Computer IT and Technology Quiz Questions with Answers 2019-2020 - 1
Question: 1
Which of the following is the telephone based shared Service Centre?
(A) Call centre
(B) ATM
(C) Phone centre
(D) None of these
Ans: A
Call centre
Question: 2
A facility that allows the user to speak into a special device while typing a letter using computer is called ___
(A) Speaker
(B) Dictaphone
(C) Telephone
(D) Cell phone
Ans: B
Dictaphone
Question: 3
BPO may be expanded as ___
(A) Business Process Outsourcing
(B) Business Product Outsourcing
(C) Business Process Outcome
(D) Business Product Outcome
Ans: C
Business Process Outcome
Question: 4
Collection, digitization and processing of data is basic function of ____
(A) Call centre
(B) Data management
(C) E- Governance
(D) Data collection
Ans: B
Data management
Question: 5
Which of the following is an IT enabled service?
(A) Database
(B) Spreadsheet
(C) Word processor
(D) E-Governance
Ans: D
E-Governance
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