Computer IT and Technology Quiz Questions with Answers 2019-2020 - 1

Question: 1

Which of the following is the telephone based shared Service Centre?

(A) Call centre


(C) Phone centre

(D) None of these

Ans: A

Call centre

Question: 2

A facility that allows the user to speak into a special device while typing a letter using computer is called ___

(A) Speaker

(B) Dictaphone

(C) Telephone

(D) Cell phone

Ans: B


Question: 3

BPO may be expanded as ___

(A) Business Process Outsourcing

(B) Business Product Outsourcing

(C) Business Process Outcome

(D) Business Product Outcome

Ans: C

Business Process Outcome

Question: 4

Collection, digitization and processing of data is basic function of ____

(A) Call centre

(B) Data management

(C) E- Governance

(D) Data collection

Ans: B

Data management

Question: 5

Which of the following is an IT enabled service?

(A) Database

(B) Spreadsheet

(C) Word processor

(D) E-Governance

Ans: D


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